Please be informed that as per update from our upstream a planned maintenance work for repeater replacement on SMW-4 cable system in between Mumbai and Chennai has been completed yesterday 15/03/2016. We are requesting you to check the connectivity and let us know if you face any problem.
Please be informed that as per our Upstream provider updates, they has a large scale circuit outage impacting the Asia region, specially the Singapore region related to current ongoing multiple submarine cable outage within Asia Pacific region (SG<>HK). So you are facing some degradation in latency and sub-optimal routing within Asia pacific region backbone in general for the time being, especially during peak hours. Now they are working with their subsea cable carrier on the restoration.